Terms of service

By accessing and using this website, you agree to the following terms and conditions. Please read them carefully before making a purchase.


Processing & Shipping Time

All orders require 3–5 business days for processing before shipment. Once processed, shipping typically takes 3–14 business days, depending on your location and selected shipping method. Please note that business days do not include weekends or holidays.


Order Policy

Once an order is placed, it cannot be changed or canceled. Please ensure all information (including shipping address and product selection) is correct before checking out.


Shipping Policy

Elise&Co.Extensions is not responsible for delays caused by carriers, incorrect addresses, weather conditions, or other factors beyond our control. Once your order has been shipped, you will receive a tracking number to monitor delivery.

 

Product Disclaimer

All hair is 100% human hair. However, color and texture may vary slightly due to natural differences. Proper maintenance is required to maintain the quality and longevity of the hair.


Lost or Stolen Packages

Elise&Co.Extensions is not responsible for lost or stolen packages confirmed as delivered. Please contact your shipping carrier directly for assistance.