Shipping policy

Thank you for shopping with Elise&Co.Extensions 💕 We are committed to getting your order to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 3–5 business days. This allows us to prepare, package, and ensure the quality of your hair before shipment. Processing times do not include weekends or holidays.

Shipping Time

Once your order has been processed, shipping typically takes 3–14 business days, depending on your location and the shipping method selected at checkout.

Tracking Your Order

After your order has been shipped, you will receive a confirmation email with your tracking number. Please allow up to 24–48 hours for tracking updates to appear.

Shipping Delays

Please note that shipping times are estimates and may be affected by factors beyond our control, such as carrier delays, weather conditions, or high shipping volumes.

Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that all shipping information is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

Elise&Co.Extensions is not responsible for lost or stolen packages marked as delivered. If this occurs, please contact the shipping carrier directly for assistance.